Shipping & Returns

Shipping + Returns

IN-STORE RETURN POLICY

In-store purchases can be exchanged for store credit or a new item within 10 days if in original unused condition with tags attached and a copy of your receipt. Clearance/sale merchandise is a final sale.

 

WEB STORE RETURN POLICY

CLOTHING

We understand the need to try on clothing. To allow for this, Bohemia Trading Company will issue refunds on web-purchased clothing items that are received back to us within 14 days of purchase in their original, unworn condition. Please note that we do not refund original or return shipping costs. If you received free shipping on your order but return said order, a shipping fee will be deducted from your refund. Shipping costs will only be refunded when the return is a result of our error or damaged merchandise. We have the right to deny credits if the merchandise returned does not meet our requirements. Please follow the return procedure listed below. 

1.  email for a return authorization number:  hello@bohemiatradingcompany.com

2.  mail the return via USPS,  UPS or FEDEX. Write the return authorization number on the outside of the package. Insure your return and obtain a tracking number from your preferred carrier. 

3. original shipping charges are non-refundable. Damaged or worn clothing may not be refundable.

4. customers are responsible for shipping charges on exchanges and returns.

5. authorized returns will be issued to the credit card used for the original purchase.

6. ship returns to: 202 N water St. Chestertown MD  21620

 

SALE CLOTHING OR ACCESSORIES

Refunds will only be issued for full priced items. Clothing and accessories in the sale section as well as all purchases made during special sale on sale (greater than 20%) promotions are FINAL SALE.


SHIPPING

We cannot be held responsible for lost, stolen or delayed packages. Please contact your local post office to remedy the situation. We will do our best to assist you in sorting out the situation with the carrier. In some instances, this can take a few days to a few weeks. Once a package is tendered to the carrier, many factors are out of our control. If a package is marked as delivered, but missing from the point of delivery, we cannot be held responsible for refunding or replacing.  There is a flatmate shipping fee of $10. All orders will be shipped either USPS Priority, or UPS. All orders will have a tracking number. Please allow 3 business days to process your order. 

  

INTERNATIONAL

We do not offer international shipping.